Privacy Policy

1. Information We Collect

1.1 Personal Information

When you create an account, we collect:

• Email address (for account creation and communication)
• Password (encrypted and securely stored)
• Payment information (processed securely through Stripe)

1.2 Usage Data

We automatically collect certain information when you use our Service:

• Device information (browser type, operating system)
• Usage patterns (features used, processing requests)
• Log data (IP address, access times, pages visited)

1.3 Video Content

Videos you upload for processing are temporarily stored on our secure servers and automatically deleted within 30 days.

2. How We Use Your Information

We use your information to:

• Provide and improve our video processing Service
• Manage your account and subscription
• Process payments securely
• Send important service notifications
• Provide customer support
• Analyze usage patterns to improve our Service
• Comply with legal obligations

3. Data Sharing and Disclosure

3.1 Third-Party Services

We work with trusted third-party services:

• Stripe: Payment processing (subject to Stripe's privacy policy)
• OpenAI: AI video analysis (when enabled)
• Hosting Provider: Secure server infrastructure

3.2 Legal Requirements

We may disclose your information if required by law or to protect our rights and safety.

3.3 Business Transfers

In the event of a merger or acquisition, your information may be transferred as part of the business assets.

4. Data Security

We implement industry-standard security measures:

• SSL encryption for all data transmission
• Secure password hashing
• Regular security audits and updates
• Limited access to personal data on a need-to-know basis
• Automatic deletion of processed videos after 30 days

5. Data Retention

5.1 Account Data

We retain your account information as long as your account is active or as needed to provide services.

5.2 Video Content

Uploaded videos are automatically deleted within 30 days of processing completion.

5.3 Legal Compliance

Some data may be retained longer if required by law or for legitimate business purposes.

6. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data
• Portability: Transfer your data to another service
• Objection: Object to processing of your personal data
• Restriction: Restrict processing under certain circumstances

7. Cookies and Tracking

7.1 Essential Cookies

We use necessary cookies for account login and security. These cannot be disabled while using our Service.

7.2 Analytics

We may use analytics cookies to understand how our Service is used and improve user experience.

7.3 Cookie Control

You can manage cookie preferences through your browser settings.

8. International Data Transfers

Your data may be processed in countries outside the European Union. We ensure adequate protection through:

• Standard Contractual Clauses with service providers
• Adequacy decisions by the European Commission
• Other lawful transfer mechanisms under GDPR

9. Children's Privacy

Our Service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new policy on our website
• Sending email notification for significant changes
• Updating the "Last updated" date above

11. Contact Information

For privacy-related questions or to exercise your rights:

• Email: privacy@clipspark.de
• Data Protection Officer: dpo@clipspark.de
• Response Time: Within 30 days

12. Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal data properly.